It's simple!Choose the gift you'd like to send,Proceed to checkout,Enter the recipient's address and contact information in Korea, along with your preferred delivery date,Complete payment.That's it! We'll take care of the rest!

Yes, absolutely! We can create custom arrangements from scratch to make your gift extra special. This includes customized cakes and flowers (within what's logistically possible), sourcing items from external shops on your behalf, and helping you brainstorm the perfect gift idea for the recipient. Click here to learn more about custom gifts, and let's plan a surprise together!

Yes! We're happy to source items that aren't listed on our website. As long as you've placed an order with us, simply email your order number along with the additional product(s) you'd like to add. A service fee applies: 30% of the item's price, or a flat US $15 for items under $50 (whichever applies). This fee covers sourcing and packaging, plus any applicable local taxes. Delivery charges are calculated separately based on the total weight of the items.Please note that the service fee applies per shop you would like to purchase item from. If you’d like to add three items from the same shop, we’ll calculate the total price of all three items and apply one service fee. However, if the items are from three different shops, the service fee will be applied separately to each item/shop.

Our customer service team is available from 9:30 AM to 6:00 PM (Korea time). Outside these hours, feel free to email us at support@giftorea.com or send us a DM on Instagram @Giftorea, and we'll respond as soon as possible.Other service hours:Delivery hours: 12:00 PM – 8:00 PMProduct ordering: available 24/7