FREQUENTLY ASKED QUESTIONS
Choose which bouquet/cake you want to send > Check-out > Note a time and date for delivery & Write the address > Payment > Done!
Yes we do! We can start from scratch to arrange special presents for your loved ones. We can order customized cakes/flowers and give you ideas about presents depending on the receipients. Click here to find out more about customized gifts and let's plan a surprise together!
We can add special products that are not being sold on our website. As long as you have purchased something else, we can help you add other products to your order. Please keep in mind that we will charge 30% of total price of the item or US $15 for the products under $50. The additional charge will cover the search and packaging of the item as well as payable local taxes. Delivery charges will be applied depending on the weight of the items.
Our customer service is available between 9:30AM to 6:00PM (Korea time) but you can always leave us an email at support@giftorea.com and we will get back to you as soon as possible.
Opening hours for other services are as shown below:
Delivery hours: 12:00PM to 8:00PM
Product order: For 24 hours
Same day delivery order: By 5:00PM